Records management

Records Management in Charities: A Toolkit for Improvement – In June 2017 we published this toolkit, which was produced in partnership with Charity Finance Group and funded by a UCL Public Policy Grant. It is currently available in the updated format (2019) online or in the original (2017) version as a pdf document to download. In 2019 we also commissioned Rachel Cooper of Welbeck Accountancy Services for the Third Sector to create a set of training tools to accompany the toolkit.

Slides for trainers running a session on records management

Slides for attendees of a training session on records management

Archives and records management

Charity Archives Development Plan – Archives sector ( The archives and records of charities, voluntary and third-sector organisations are essential sources of institutional identity, memory and accountability. However, they are often overlooked, underused, and at risk. Working with a steering group of key stakeholders, TNA is implementing an action plan for charity archives that will encourage collaboration with existing initiatives to address the challenges facing charity archives.

The Archives Sector Development Page on TNA’s website provides guidance on a range of subjects from archive management, to funding, and legislation. It also includes information on TNA’s leadership role for the archive sector and information on its projects and programmes.

Margaret Crockett, The No-nonsense Guide to Archives and Recordkeeping (London: Facet Publishing, 2015)

Digital Preservation Coalition, Digital Preservation Handbook, (Second Edition, 2015) – Digital information is increasingly important to our culture, knowledge base and economy. The Handbook, first compiled by Neil Beagrie and Maggie Jones in 2001, is maintained and updated by the Digital Preservation Coalition. This full revision (the 2nd Edition) has expanded and updated content.

Patricia C. Franks, Records and Information Management (London: Facet Publishing, 2013)

Andrew Hamer, The ICSA Guide to Document Retention, 3rd edition (ICSA, 2011)

Julie McLeod and Catharine Hare eds., Managing Electronic Records (London: Facet Publishing, 2005)

How to Manage Your Information – The National Archives provides a range of guidance, tools and templates that can help you through the process of managing your information. 

Tim Padfield, Copyright for Archivists and Records Managers Fifth Edition (London: Facet Publishing, 2015)

Elizabeth Shepherd and Geoffrey Yeo, Managing Records: A Handbook of Principles and Practice (London: Facet Publishing, 2003)

Kelvin Smith, Planning and Implementing Electronic Records Management (London: Facet Publishing, 2007)

Information management, retention and transfer

Metataxis/TNA, Management Framework for Retention and Transfer: Charity Records and Archives (TNA, 2019) – Charities and voluntary organisations play a significant role within our society representing a variety of aspects of daily life. This Framework is designed to support recordkeeping for the charities and voluntary sector.

Andrew Hamer, The ICSA Guide to Document Retention, 3rd edition (ICSA, 2011)

The National Archives Disaster Planning Risk Management 

Information Commissioner’s Guide to Freedom of Information

The National Archives Guide to Information Management